Editing Users:

Click on the edit button marked.

1-) You can edit the username of your representative or yourself from here.

2-) You can edit the email of your representative or yourself from here.

3-) You can edit the password of your representative or yourself from here.

4-) You can edit the role of your representative or yourself from here.

5-) You can edit the language of your representative or yourself from here.

6-) You can edit the maximum conversation assignment of your representative or yourself from here.

7-) You select which department's messages your representative or yourself can read from here.

8-) You can select the activity status of your representative or yourself from here.