Other Filters in the Archive

Our archive menu offers many filtering options. In addition to the main filters like date and tags, let's explore the other filters available.

First, let's navigate to the archive menu.

Here, you can filter conversations where feedback has been submitted.

You can filter conversations where video calls have been made.

You can filter missed conversations (conversations that haven't been assigned to any representative).

You can filter conversations closed by representatives.

You can filter conversations based on the platform they occurred on, such as Telegram, WhatsApp, Instagram, or through the chatbot.

You can filter conversations based on the rating given.

You can filter conversations based on the departments involved.

If you have multiple Supsis panels, you can filter conversations directly from your site without switching between panels.

Supsis AI offers a variety of filtering options that will be useful for your users!